Privacy Policy & Personal Data Processing
Last Updated: 7/11/2026
1. General Provisions
This Privacy Policy (hereinafter referred to as the "Policy") applies to all information that ALV-Design Studio (hereinafter referred to as the "Studio", "We", "Operator") may obtain about the user while using the website alv-design.site(hereinafter referred to as the "Website"), as well as any other of our online services and Telegram bots.
Use of the Website implies unconditional consent of the user to this Policy and the terms of personal data processing specified herein. In case of disagreement with these terms, the user must refrain from using the Website.
This Policy has been developed in accordance with international standards, including the General Data Protection Regulation of the European Union (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and Russian Federal Law No. 152-FZ "On Personal Data".
2. Collection and Processing of Information (Lead Generation)
Our Website is used exclusively for information purposes and for receiving requests (lead generation). We do not engage in direct online sales, do not require linking bank cards, and do not process payment details of users on the Website.
All prices listed on the Website are purely indicative and informational in nature and under no circumstances constitute a public offer. The final cost of services is formed only after individual discussion of the project with the client.
As part of the request collection, we may collect the following personal data:
- Name, surname, or pseudonym;
- Contact phone number and/or email address;
- Identifiers in messengers (e.g., Telegram ID, username);
- Other information that the user voluntarily provides in the input fields of forms or in correspondence with our bots/managers.
3. Purposes of Personal Data Collection
We process your data exclusively for the following purposes:
- Establishing feedback with the user, including sending notifications, requests regarding services provided by the Studio;
- Providing advice on services (interface design, 3D graphics, branding, etc.) and preliminary project evaluation;
- Improving the quality of the Website, usability, and developing new services;
- Conducting statistical and other research based on anonymized data.
4. Legal Bases of Processing (GDPR)
For users from the European Economic Area (EEA), the legal basis for collecting and using personal information is Art. 6 GDPR. We process data only when:
- We have received your clear consent (for example, when submitting a contact form);
- Processing is necessary to prepare for entering into a contract at your request;
- We have a legitimate interest that does not override your data protection rights.
5. Data Transfer to Third Parties
We do not sell, trade, or transfer users' personal data to third parties for marketing or commercial purposes.
Data transfer is only possible in the following cases:
- To comply with legal requirements at the request of authorized government bodies;
- To third-party service providers (e.g., hosting providers, analytics systems) who are obliged to maintain strict confidentiality and safety standards (acting as data processors).
6. Security of Information
We take necessary organizational and technical measures to protect the user's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as other illegal actions of third parties. The Website uses data encryption (SSL/TLS).
7. Your Rights (Data Subject Rights)
Regardless of your jurisdiction (under GDPR, CCPA, or other laws), you have the right to:
- Right to access: request information about what data we store about you.
- Right to rectification: request correction of incomplete or inaccurate data.
- Right to erasure (to be forgotten): request deletion of your personal data.
- Right to withdraw consent: withdraw your consent to data processing at any time.
- Right to restrict processing: request restriction or suspension of processing.
To exercise your rights, you can contact us at our email address: hello@alv-design.site.
8. Changes to the Privacy Policy
We reserve the right to make changes to this Privacy Policy. When material changes are made, we will update the "Last Updated" date at the top of the document. The new version of the Policy takes effect from the moment of its posting on the Website, unless otherwise provided.
9. Contact Information
If you have any questions, suggestions, or claims regarding this Privacy Policy, please contact us:
Email: hello@alv-design.site
Telegram: @alv_dev_bot